Lost funds
to a scam?
We’ve recovered over
£70 million
for fraud victims in the UK
- FCA Regulated
- £70m recovered
- UK’s best-rated
- 4,000+ customers
Rated Excellent
on Trustpilot.
We’ve helped over 4,000+ fraud victims already!
✓ VerifiedAmazing experience ✓ VerifiedUnbelievable service ✓ VerifiedSo happy! ✓ VerifiedI will receive a large amount ... ✓ VerifiedThey are the real deal ✓ VerifiedA successful claim without p... ✓ VerifiedThey are very respectful, friendly and honest ✓ VerifiedVery helpful staff who are de… ✓ VerifiedThey are very respectful, friendly and honest Rated 4.8 / 5 based on 572 reviews. Showing our 4 & 5 star reviews.
As seen on
How it works
We’re here to help you recover your funds faster and without the hassle. MetaTrace’s secure Transaction Bridge and expert investigators handle everything—from tracing to reversal—so you don’t have to.
➊ Investigation
Our Fraud Investigators will assess your case to see if we can help.
➋ Transaction Bridge
We connect your accounts via our blockchain-enabled Transaction Bridge, coordinating with financial institutions and regulators to reverse the flow of funds straight back to you.
➌ Settlement
If the bank refuses reimbursement, MetaTrace takes your case to the FOS for an independent review, the final stage determining your refund amount.
Our experienced team has over 20 years combined experience working in industry for banks, the Financial Conduct Authority or the Financial Ombudsman Service.
Thousands of people across the UK have lost millions of pounds from scams. We want to help you get that back.
So we built MetaTrace.
MetaTrace in the News
Filming with BBC Rip-Off Britain
The MetaTrace team were interviewed by Rip-Off Britain about how E-Money Institutions (EMIs) are treating their customers. You can watch the episode here [jump to 06:30 mins].
BBC Rip-Off Britain
MetaTrace talks with Gloria Hunniford on BBC’s Rip-Off Britain episode 15:36 [jump to 33:30 mins] about how banks could possibly be treating people unfairly, explaining how one of their customers was treated poorly.
BBC Watch Dog
Co-founder Stuart McFadden was on BBC’s The One Show to talk about banks’ responsibilities when it comes to unauthorised payments.
BBC Rip-Off Britain
MetaTrace appeared on BBC’s Rip-Off Britain to discuss the ongoing issue of job and task scams and what you should look out for to make sure a job advert is real and not a scam.
MetaTrace on Channel 5
Featured on Bank Scams: Don’t Get Caught Out—talking about getting reimbursed after losing funds to a scam [jump to 31 mins].
1000’s of people choose us to manage their claim
Here’s why:
- Fair fees
If we’re successful we charge between 5% to 15%. Depending on each case’s complexity and also amount we recover. More on fees.
- £70m recovered
We’re proud to have recovered over £70 million for fraud victims. We could help you with your claim.
- Fair fees
We’re regulated by the Financial Conduct Authority, we uphold the highest ethical standards, enabling you to handle it independently.